Reporting a bug
The more of this you can include, the faster it gets fixed:
- Which game, and which device
- What you were doing when it happened
- What you expected, and what happened instead
- A screenshot, if you have one
Common questions
Do I need an account?
Only for ranked play in Clash of the Territories. Everything else is playable without signing in, and Making the Towns and Tideline have no accounts at all.
Where is my progress saved?
For Making the Towns and Tideline, on your device. It is not stored on a server, so it does not follow you between devices, and deleting the app deletes it. For Clash of the Territories, signing in saves your progress to your account.
I lost my progress
If you deleted the app, cleared your browser data, or moved to a new device without an account, the save is gone and we cannot recover it. We are sorry, and we know it is frustrating.
How do I delete my account?
In Clash of the Territories, open the account menu and choose Delete Account. If you would rather we did it, email us and we will.
How do I stop getting email updates?
Reply to any update, or email us, and ask to be removed. We will delete your address from our list.
Refunds
Purchases are handled by the App Store, Google Play, or Steam, so refunds go through them under their policies. If something is wrong with the game itself, email us and we will try to fix it.
Contact
Green Bomber Gaming LLC
support@greenbombergaming.com
We answer everything, usually within a couple of days.